Privacy policy for reservation requests and website communication

This privacy notice explains how Belek Villas handles information submitted through the website, booking request flow, WhatsApp communication and direct contact channels for private pool villa stays in Belek, Antalya.

Last updated: 1 May 2026

Information we collect

We may collect contact details such as name, email address and phone number, together with stay details including check-in date, check-out date, guest count and optional message content.

How we use information

Information is used to answer availability questions, manage reservation requests, coordinate guest communication, prevent duplicate enquiries and improve the booking workflow.

Booking and sync operations

Reservation information may be processed by operational systems used to review availability, manage local booking records and coordinate external booking channel visibility where enabled.

WhatsApp and direct communication

If you contact us by phone, email or WhatsApp, the information you provide is used to respond to your enquiry, clarify arrival details and support your stay preparation.

Data sharing

We do not sell personal information. Data may be shared only with service providers or operational partners when necessary to respond to a request, manage a booking or comply with legal obligations.

Retention

Reservation and contact records are kept only for as long as needed for guest support, operational administration, accounting or legal requirements.

Your choices

You may request correction or deletion of your contact information, subject to legitimate operational or legal retention needs. For requests, use the contact page or direct communication channel.

Security

Reasonable technical and organisational safeguards are used to protect booking and contact information, but no online transmission can be guaranteed to be completely secure.